Privacy Policy

1. Introduction

Das Gold ("we," "our," or "us") operates the JewelOS platform accessible at this website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services. By registering or using our platform, you agree to the practices described here.

2. Information We Collect

We collect the following categories of information:

• Account Information: Name, email address, mobile number, role (manufacturer/wholesaler/retailer/karigor).
• KYC Documents: GST Certificate, PAN Card, Aadhaar Card, Udyam Certificate, business address, shop photographs/video.
• Business Data: Gold ledger entries, order details, karigor assignments — entered by you during platform use.
• Usage Data: Pages visited, search queries, device type, IP address, and session data for security and analytics.

3. How We Use Your Information

• To verify your identity and business credentials (KYC).
• To operate the gold ledger, order management, and network directory.
• To communicate platform updates, alerts, and notifications.
• To detect and prevent fraud, duplicate registrations, and security threats.
• To comply with applicable Indian laws including IT Act 2000 and GST regulations.

4. Data Security

We implement industry-standard security measures including AES-256 encryption for sensitive documents, HTTPS for all data in transit, hashed passwords (bcrypt), and role-based access controls. Despite these measures, no system is completely secure. We urge you to use a strong, unique password and enable two-factor authentication.

5. Data Sharing

We do not sell, rent, or share your personal data with third parties for commercial purposes. Data may be shared:

• With our verification team for KYC processing.
• With government authorities if required by law or court order.
• With service providers who operate our infrastructure under confidentiality agreements.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@dasgold.in. Note that KYC documents may be retained for 7 years as required by applicable financial laws.

7. Cookies

We use session cookies for authentication and analytics. These are essential for the platform to function. We do not use advertising or tracking cookies.

8. Contact

For privacy-related queries: privacy@dasgold.in
Das Gold, Zaveri Bazaar, Mumbai, Maharashtra 400 002, India.